Cancellation Policy

1. Policy Overview

NCR Service Hub maintains a structured cancellation policy to ensure fair coordination between customers and technical staff. This policy governs cancellation of service bookings across Delhi NCR.

2. Cancellation Before Technician Dispatch

Customers may cancel a service request without any charges if cancellation is made before the technician has been dispatched.

3. Cancellation After Technician Dispatch

If cancellation is made after the technician has been dispatched, visiting/inspection charges shall be applicable.

These charges compensate for travel time, fuel cost and scheduling allocation.

4. On-Site Cancellation

If the customer cancels the service after technician arrival, inspection or visiting charges are strictly non-refundable.

5. Emergency & Same-Day Bookings

Emergency or priority bookings may require advance confirmation. Such bookings may not be eligible for cancellation without applicable charges.

6. Spare Parts Orders

If spare parts have been specially ordered upon customer approval, cancellation may not qualify for full refund as per Refund Policy.

7. Company-Initiated Cancellation

NCR Service Hub reserves the right to cancel or reschedule a booking due to unforeseen circumstances, technician unavailability, safety concerns or operational limitations.

8. Limitation of Liability

NCR Service Hub shall not be liable for losses resulting from delays, force majeure events, traffic conditions or technical constraints.

9. Governing Law

This Cancellation Policy shall be governed by the laws of India. Any disputes shall fall under the exclusive jurisdiction of courts in Delhi NCR.

Cancellation Support

NCR Service Hub
Phone: 7982660034
Email: [email protected]