NCR Service Hub – Financial Transparency & Customer Protection Policy
NCR Service Hub is committed to maintaining a transparent and fair refund structure. This Refund Policy outlines the conditions under which refunds may or may not be issued for appliance repair and installation services provided across Delhi NCR.
Visiting or inspection charges are strictly non-refundable once a technician has been dispatched to the customer’s location.
These charges cover diagnostic assessment, travel expenses and technical evaluation, irrespective of whether the repair service is approved or declined.
Once a service has been completed and acknowledged by the customer, service fees are non-refundable.
If an issue persists after repair, it will be addressed under the applicable warranty terms rather than through monetary refund.
Spare parts once installed are non-refundable. In case of manufacturing defect, replacement will be provided under the applicable warranty policy.
All refund requests must be submitted via phone or email with valid proof of service. NCR Service Hub reserves the right to investigate claims before approval.
Approved refunds will be processed within 5–7 working days to the original method of payment.
NCR Service Hub reserves the right to deny refund requests in cases involving fraudulent claims, misuse of services, or violation of Terms & Conditions.
This Refund Policy shall be governed by and interpreted in accordance with the laws of India. Any disputes shall fall under the exclusive jurisdiction of courts located in Delhi NCR.
NCR Service Hub
Phone: 7982660034
Email: [email protected]