Service Policy

1. Service Scope

NCR Service Hub provides professional appliance repair, installation and maintenance services across Delhi NCR. All services are subject to technical feasibility and operational availability.

2. Inspection Procedure

Every appliance is subject to initial inspection before repair confirmation. Final repair cost is determined only after physical diagnosis by a technician.

3. Technician Standards

• Trained and experienced technicians.
• Professional conduct during service visits.
• Use of appropriate tools and repair practices.
• Adherence to safety standards.

4. Spare Parts Policy

Spare parts may be genuine, compatible or market-available components depending on availability and customer approval. Final selection is discussed before installation.

5. Payment Terms

• Payment is due immediately upon service completion.
• Visiting charges may apply.
• Spare parts cost is additional unless specified.

6. Customer Responsibilities

• Provide accurate problem details.
• Ensure safe working conditions.
• Provide proper electrical connection.
• Make timely payments.

7. Service Limitations

NCR Service Hub does not guarantee repair in cases of irreparable damage, discontinued parts or severe internal failure.

8. Safety & Risk Clause

Technicians may refuse service if unsafe conditions, hazardous wiring or structural risks are identified.

9. Warranty & After-Service Support

Warranty terms, if applicable, are governed separately under our Warranty Policy.

10. Governing Law

This Service Policy shall be governed by the laws of India. Any disputes shall fall under the jurisdiction of courts located in Delhi NCR.